What our
patients say:
Positive comments from our 2004
Patient Survey:
Words used: polite, helpful, caring,
excellent, kindness, efficient,
understands, listens.
"The care from my doctor is
excellent, thank you."
"Patient does not speak English, but
asked us to say he has been with us
since 1960s and we are all lovely."
"It is a very good service and I am
pleased with your work. I wish you
all my thanks. Keep up the good
work."Positive comments from our 2006
Patient Survey:
“I am very happy with
the service provided by the
practice. The doctors here are very
good and very generous with their
help.”
“This practice is worthy of a five
star rating.”
“My doctor and nurse are first
rate.”
“This is an excellent practice and
all the staff are excellent, caring
and helpful. My doctor is excellent,
caring, professional, dependable and
always there when needed. I have
every confidence in all the staff
members. Thank you!”
“I have attended this surgery for
many years and I am totally
satisfied with the service and my
doctor could not be better.”
We have already acted
on many other comments and
suggestions in particular waiting
times and telephone call handling.
Many environmental issues will be
resolved by the move to the new
building.
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